This policy was automatically translated into English. Please keep in mind that in the case of legal problems, the original german version is valid! You find it HERE on our german website
1 Anonymous data collection
We are pleased that you are visiting Wackenbus.com. The protection of your privacy when using our website is important to us. Therefore, we hereby inform you about the data protection rules of Wackenbus.com:
2 Collection, processing and use of personal data
In principle, you can visit our website without us collecting any personal data from you. Personal data is only collected if you provide it to us for the fulfilment of a contract, when opening a customer account or when contacting us. This data will be used without your express consent solely for the purpose of contract fulfilment and processing your enquiries. Once the contract has been fully processed and the purchase price has been paid in full, your data will be stored with regard to retention periods under tax and commercial law, but will be deleted once these periods have expired.
3 Forwarding of personal data
3.1 Order processing
The personal data collected by us will be passed on to the transport company commissioned with the delivery (Deutsche Post, DHL or Hermes Versand) as part of the contract processing, insofar as this is necessary for the delivery of the tickets or goods. We pass on your payment data to the authorised credit institution as part of the processing of payments.
4 Cookies
This website uses so-called “cookies”, which serve to make our Internet presence more user-friendly, effective and secure overall – for example, when it comes to speeding up navigation on our website. Cookies also enable us to measure the frequency of page views and general navigation. Cookies are small text files that are stored on your computer system. We would like to point out that some of these cookies are transferred from our server to your computer system, most of which are so-called “session cookies”. “Session cookies” are characterised by the fact that they are automatically deleted from your hard drive at the end of the browser session.
Other cookies remain on your computer system and enable us to recognise your computer system on your next visit (so-called persistent cookies). Of course, you can reject cookies at any time if your browser allows this. Please note that certain functions of this website may not be able to be used or may only be used to a limited extent if your browser is set so that no cookies (from our website) are accepted.
5 Use of Facebook plugins
We have integrated so-called plugins of the social network facebook.com (hereinafter “Facebook”) into our website. Facebook is a company of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. A list and the appearance of these Facebook plugins can be viewed at the following Internet address:
Each time you access a web page on our website that is equipped with such a plugin, the plugin causes the browser you are using to load and display the visual representation of the plugin from the Facebook server. By integrating the plugin, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook user account or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are a member of Facebook and are logged in to Facebook while visiting our website, Facebook recognises which specific website of our website you are currently visiting through the information sent by the plugin and assigns this to your personal user account on Facebook, regardless of whether you activate one of the plugins. If you now activate one of the plugins, for example by clicking the “Like” button or by posting a comment, this is sent to your personal user account on Facebook and stored there. To prevent Facebook from assigning the collected data to your Facebook user account, you must log out of Facebook before visiting our website.
At the following Internet address you will find Facebook’s data protection information with more detailed information on the collection and use of data by Facebook, your rights in this regard and the setting options for protecting your privacy:
https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
6 Further information and contacts
You have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data. If you have any further questions about the collection, processing or use of your personal data, please contact us at contact@wackenbus.com or 49-2691-8839401. The same applies to information, blocking, deletion and correction requests regarding your personal data as well as to revocations of consents granted.